We are searching students with german (B2) and english (B2) skills for a costumer service position in Debrecen!
- Responsible for handling customer support and technical-support related questions of customers and partners
- • Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer
- • Help customers with information about the products and services, using relevant call handling protocols outlined in the Procedures
- • Responsible for ensuring contact resolution in a timely manner, while maintaining the highest level of quality in every customer interaction
- • Assist customers or escalate service-related issues to the appropriate department in accordance with the client’s processes and procedures
- • Ensure compliance to customer Data Privacy and Security Policy
- • Communicate positively with team members, customers, and other partners
Az álláshoz tartozó elvárások:
- · Highly customer focused.
- · Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently in English at all levels.
- · Excellent organizational skills
- · Good attention to detail
- · Excellent problem-solving skills
- · Good Knowledge of Microsoft Office products
- · Working Collaboratively
- · Planning & Organizing
- · Positive conduct
- If you are selected you need to complete a 10 days of training period, before you can start working.
- Monday to Saturday, 20 hours a week.
If you want to apply send your CV with a photo inclueded to my e-mail adress: firstname.lastname@example.org