Customer Support Agent - English and German speaking

We are currently looking for

Customer Support Agents

to join our growing team in Budapest. Are people and social media your passions? Are you personally excited by digital dialogue? We are getting off to a flying start in Community Management and are searching for enthusiastic new colleagues with a high level of service orientation!

Amit kínálunk:

  • Flexibility and possibilities to work from home
  • A flat hierarchy coupled with an open company culture
  • A calm working atmosphere and uncomplicated, cooperative interaction with others
  • Challenging functional and professional tasks
  • A creative and dynamic working environment in which you are given a lot of personal freedom to design and create within a motivated team
  • Good career prospects
  • A healthy work-life balance despite working in an agency environment
  • Budapest downtown office

Főbb feladatok:

  • Operative supervision/customer support of social media platforms (Facebook, Youtube, Instagram and Twitter) for top international brands
  • Management of issue-related processes
  • Analysis, monitoring and continuous optimization of customer support processes
  • Close collaboration with social concepters (social media managers) and customer support department on client side for reportings on social media activities incl. customer support (e.g. reaction times etc)
  • Collaborating with other teams for a premium German automotive brand
  • Community management on the given social media channels

Az álláshoz tartozó elvárások:

  • You are on expert level when it comes to online research
  • You have excellent communication and presentation German, and very good English
  • You are also able to work with great concentration even in stressful situations
  • You are prepared to take on weekends, and bank holiday shifts, within a three shift schedule

Szükséges nyelvtudás:

  • English
  • German

Munkavégzés helye:

  • Budapest, 7th District + home office

Munkavégzés időpontja:

  • 20+ hours/week

Bérezés:

  • gross 2000Ft/hour

Interested? Send me an e-mail with your CV to hegedus.bence@melodiak.hu. Subject: CCGER

BRUTTÓ BÉR

2000 Ft/óra

VÁROS

Budapest

MUNKAIDŐ

H
K
SZ
CS
P
SZ
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KAPCSOLAT

Hegedűs Bence

hegedus.bence@melodiak.hu

IRODA

Meló-Diák Universitas

+36 1 217 6426

info@universitas.hu

1095 Budapest, Tinódi utca 9-11.

MUNKA KATEGÓRIA

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